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Standard Despatch Hours
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Same-Day Despatch: Order by 3:30 PM (UK Time), Monday to Friday, for same-day despatch via Royal Mail.
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Orders placed after 3:30 PM Monday to Friday, or on weekends and UK public holidays, will be processed the following working day.
Discreet Packaging & Privacy
All orders are dispatched in plain, unbranded outer packaging.
UK Delivery Options
| Delivery Service | Delivery Aim | Price |
| Royal Mail Tracked 48 | 2-3 working days | £3.00 (Currently FREE on orders above £50) |
| Royal Mail Tracked 24 | 1-2 working days | £4.00 |
| Royal Mail Special Delivery | Next working day | £8.00 |
Please note: Timescales provided are delivery aims.
International Shipping
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USA (Delivered Duties Paid): Royal Mail Tracked ($19.00 USD). Note: Maximum basket value is $800 USD per order.
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Other International: Royal Mail Tracked or DHL Express Worldwide. Prices are calculated at checkout based on location and volume.
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EU Delivery: Please note we are not currently shipping to the EU.
Import Taxes, Duties & Customs Fees
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UK Orders: All orders shipped within the UK include UK VAT, charged by NK Retail Group Ltd.
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USA Orders: US orders are shipped Delivered Duties Paid (DDP). You will not face any additional customs charges upon delivery.
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Other International Orders: For all other international destinations, customers are responsible for any local import taxes, duties, and customs clearance fees. Please check your local customs regulations before placing an order, as NK Retail Group Ltd is not responsible for these additional charges.
Delivery Timescales & Aims
Delivery times vary by destination. The following are estimated guides from the date of despatch:
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UK Delivery: Please refer to the UK service options above.
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Worldwide Delivery: Typically a 5–10 working day aim.
Please note: Timings are estimates and subject to change. International deliveries are occasionally subject to unforeseen customs clearance or payment verification delays.
Live Inventory
Every product and size listed online is physically held in stock. On the rare occasion of an inventory discrepancy, our team will notify you immediately by email.
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